Shipping policy
Delivery & Dispatch
At Bailey, we want your instruments to arrive quickly and safely because the sooner they’re in your hands, the sooner they can be put to good use.
Delivery Charges
-
Orders under £89.00 (UK Mainland only) carry a £5.99 + VAT delivery charge.
-
Orders over £89.00 qualify for free UK Mainland delivery.
-
Deliveries outside UK Mainland are charged at cost.
-
Carriage on equipment purchases may also be charged at cost (confirmed at the point of order or enquiry).
-
Courier deliveries may require a signature on arrival.
Note: Bailey Instruments reserves the right to adjust delivery charges without notice if circumstances beyond our control require it. Next-day and special delivery services can be arranged at an additional cost (subject to availability).
Dispatch
-
Orders received before 2.30pm (Monday–Friday) are dispatched the same day, where stock is available.
-
Standard delivery takes place within 3 working days.
-
For non-stock items, we’ll contact you directly with an estimated delivery time once your order is placed.
-
While we always do our best to meet delivery promises, Bailey Instruments cannot be held responsible for delays or failures outside our control.
-
Any issues such as non-delivery, short delivery, or damage in transit must be reported within 7 working days of the invoice date. Please ensure damage in transit is noted on delivery documentation upon receipt.