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Privacy policy

Privacy Policy

Bailey Instruments Ltd is committed to protecting the privacy of all our customers and visitors to our website. We will never sell, trade, or pass on your personal information to third parties for marketing purposes. Any data shared with third parties is limited to what is strictly necessary to provide our services—for example, arranging delivery with a trusted courier.

1. Your Consent

Our lawful basis for processing data is consent. We collect personal data when you freely provide it to us, usually when placing an order, requesting information, or contacting us via telephone, website, or email. We only store the information you provide, and we only use it to deliver the services you request.

We will not sell or disclose your name, address, email address, payment details, or personal information to any third party without your permission.

2. Communication & Marketing

If you provide your details, we may contact you about:

  • Orders you have placed

  • Your account with us

  • Specific requests you have made

From time to time, we may also wish to keep you updated about new products, news, or special offers. At the point of providing your details, you will be given the option to opt in or opt out of marketing communications. You can change your preferences at any time by contacting us.

3. Your Rights

Under UK data protection law (UK GDPR), you have the right to:

  • Access the personal data we hold about you

  • Request correction or erasure of your data

  • Restrict or object to the way your data is processed

  • Request a copy of your data in a portable format

  • Not be subject to automated decision-making

If you wish to exercise any of these rights, please contact us (see details below). Proof of identity may be required.

4. Internal Access to Data

All employees at Bailey Instruments have access to the company system in order to provide the best service possible. Every employee understands the importance of confidentiality and privacy; failure to comply with this policy is considered gross misconduct.

5. Cookies

Cookies are small text files stored on your device. They help our website remember you and improve your browsing experience. For example, if you register with us, your computer may store an identifying cookie so your email address is pre-filled when you return.

You can adjust your browser settings to block cookies, though this may affect website functionality.

6. Site Statistics

We use cookies and embedded code to gather anonymous, aggregated data about how visitors use our site—such as pages visited, time spent on site, and screen settings. This information helps us improve our services.

The data collected does not identify individuals, and it is not shared externally.

7. Transfers of Your Information

We do not transfer or store your personal information outside the UK.

Please note that while we take every precaution, data transmitted via the internet is never 100% secure. Any transmission is at your own risk. Once received, your data is stored securely with strict access controls to prevent unauthorised use.

8. Disclosures of Information

We may disclose your information only in the following circumstances:

  • If Bailey Instruments or its assets are acquired by a third party (in which case customer data may be transferred).

  • If required by law, regulation, or court order.

  • To protect the rights, property, or safety of Bailey Instruments, our customers, or others (including fraud prevention and credit risk reduction).

9. Third-Party Websites

Our website may include links to partner, advertiser, or third-party websites. Please note that these sites have their own privacy policies, and we cannot accept responsibility or liability for them. We encourage you to check their policies before providing personal information.

10. Contacting Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Bailey Instruments Ltd
Unit 19
Guinness Road Trading Estate
Guinness Road
Trafford Park
M17 1SB
United Kingdom

Tel: +44 (0)161 872 8707
Email: sales@baileyinstruments.co.uk