FAQs

Quality & Compliance

Our instruments comply with all relevant UK and EU medical device regulations. For detailed information
regarding UKCA or CE marking on specific products, please contact our Quality Assurance & Regulatory Affairs (QARA) team, who will be happy to assist.

Yes, we proudly supply instruments to the NHS.

For NHS pricing, you can either:

  • Order directly via the NHS Supply Chain portal, or
  • Contact our team for assistance with quotations and account setup.

Our instruments are manufactured from 410 stainless steel, known for its durability, corrosion resistance, and suitability for surgical applications.

Product-Specific Queries

All current pricing is displayed on our website.

If you require a formal quotation or pricing for bulk orders, please contact us and we will be happy to provide one.

Yes. All susol single-use instruments are sterile and individually wrapped to ensure safety, hygiene, and compliance with clinical standards.

At present, we do not provide downloadable IFUs or specification sheets. If you require specific product information, please contact our team directly and we will assist where possible.

Yes, we offer subscription options on selected products.

You can manage your subscription, delivery frequency, or cancellations via your account page.

For full details, please visit our Subscribe & Save page.

Shipping & Returns

Standard UK delivery is typically next working day from dispatch.

Please note that some remote locations may experience slightly longer delivery times.

Yes. We offer next working day delivery on orders placed before 2pm (Monday–Friday).

Timed delivery services may be available upon request.

Yes. Free UK delivery is available on orders over £89 (ex VAT).

Yes, we can arrange international shipping.

For further information, please contact sales@baileyinstruments.co.uk to
discuss options, delivery times, and costs.

Orders must be placed before 2pm (Monday–Friday) to qualify for same-day dispatch.

If you receive a faulty item or wish to return an unwanted product, please contact us first.

Our team will provide guidance on eligibility and instructions for returning the item.

Technical Support & Aftercare

We offer a 3-year warranty on all our podiatry nippers.

If you experience any issues within this period, please contact us and we will
be happy to assist.