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30+ Years of Experience
No Quibble Refunds
Free Delivery on orders over £89 (ex VAT)
Nationwide Delivery Available

Sub & Save FAQs

How do I start a subscription?

  1. Choose from eligible products
  2. Select the quantity and schedule that works for you.
  3. Create your subscription. We will take care of the rest.

How do I skip my next delivery?

  1. Go to Your Account > Manage Subscription.
  2. Select the subscription for the item you'd like to modify.
  3. Click Skip next delivery.

How do I change my Subscribe & Save delivery day?

  1. Go to Your Account > Manage Subscription.
  2. Click "Reschedule" below your delivery date.
  3. Use the calendar to select your new order date.
  4. Please note: your Sub & Save delivery will arrive after the delivery date
  5. Click Confirm.

How do I change my Subscribe & Save delivery schedule or quantity?

  1. Go to Your Account > Manage Subscription.
  2. Select the subscription for the item you'd like to modify and click Edit.
  3. Click "Change your schedule or quantity"
  4. You can change the frequency, timing for the next delivery, or the quantity of items.
  5. Once you've selected your change, click Confirm.

How do I change my Subscribe & Save delivery address?

  1. Go to Your Account > Manage Subscription.
  2. Select edit on Product Shipping Info
  3. Enter your new delivery address and click "Save".

How do I change my Subscribe & Save payment method?

  1. Go to Your Account > Manage Subscription.
  2. Select edit on Payment Details
  3. Choose to update your payment method or add a new payment method.
  4. You will recieve an email to update your payment method.

Any other questions or issues, please contact our customer service team who can help further.

Quality & Compliance

Our instruments comply with all relevant UK and EU medical device regulations. For detailed information
regarding UKCA or CE marking on specific products, please contact our Quality Assurance & Regulatory Affairs (QARA) team, who will be happy to assist.

Yes, we proudly supply instruments to the NHS.

For NHS pricing, you can either:

  • Order directly via the NHS Supply Chain portal, or
  • Contact our team for assistance with quotations and account setup.

Our instruments are manufactured from 410 stainless steel, known for its durability, corrosion resistance, and suitability for surgical applications.

Product-Specific Queries

All current pricing is displayed on our website.

If you require a formal quotation or pricing for bulk orders, please contact us and we will be happy to provide one.

Yes. All susol single-use instruments are sterile and individually wrapped to ensure safety, hygiene, and compliance with clinical standards.

At present, we do not provide downloadable IFUs or specification sheets. If you require specific product information, please contact our team directly and we will assist where possible.

Yes, we offer subscription options on selected products.

You can manage your subscription, delivery frequency, or cancellations via your account page.

For full details, please visit our Subscribe & Save page.

Shipping & Returns

Standard UK delivery is typically next working day from dispatch.

Please note that some remote locations may experience slightly longer delivery times.

Yes. We offer next working day delivery on orders placed before 2pm (Monday–Friday).

Timed delivery services may be available upon request.

Yes. Free UK delivery is available on orders over £89 (ex VAT).

Yes, we can arrange international shipping.

For further information, please contact sales@baileyinstruments.co.uk to
discuss options, delivery times, and costs.

Orders must be placed before 2pm (Monday–Friday) to qualify for same-day dispatch.

If you receive a faulty item or wish to return an unwanted product, please contact us first.

Our team will provide guidance on eligibility and instructions for returning the item.

Technical Support & Aftercare

We offer a 3-year warranty on all our podiatry nippers.

If you experience any issues within this period, please contact us and we will
be happy to assist.